The Residential Housing Staff is available 24/7 for students living in campus housing. On-campus residents can dial (423) 869-6500 for 24/7 access to residential housing staff. The Office of Residential Housing is located in Student Center 317-319 and is open from 8:00 AM-6:00 PM during the school year.
During breaks where the University remains open, the Office of Residential Housing is open from 8:00 AM-4:30 PM or as posted. Residential Housing Staff members are on duty from 4:30 PM to 4:30 PM the following day. During that time, each staff member is on duty from 4:30 PM-10:00 PM and is “on-call” from 10:00 PM-4:30 PM until his/her shift ends. Residential Housing staff members are always available for students living in campus housing and willing to help with any problem or concern, regardless of the hour.